For any support questions, bug reports, account issues, or feedback — email us directly. We read every message.
get.goldfish.focus@gmail.com
Typical response within 48 hours
How do I delete my account?
You can delete your account from within the app settings, or email us at get.goldfish.focus@gmail.com and we'll take care of it within 30 days.
How do I request a copy of my data?
Email us at get.goldfish.focus@gmail.com with the subject line "Data Request" and we'll send you a copy of the personal data we hold on file.
My timelapse didn't save. What happened?
This can happen if the app is closed mid-session or your internet connection drops during upload. Make sure you stay on the completion screen until the upload finishes. If it keeps happening, email us with your device model and iOS version.
How do I report a bug?
Email us at get.goldfish.focus@gmail.com with a short description of what happened, your device model, and iOS version. Screenshots are always helpful.
I have a privacy question or want to opt out of data sharing.
Please review our
Privacy Policy for full details. To exercise any privacy rights — including data deletion or opting out of future data partnerships — email us directly.